Haven Systems provide secure EPOS, ticketing and payment systems that help businesses to reduce costs, increase profitability and improve customer satisfaction.
Our systems are used by public and private sector clients who operate small, single site outlets through to multi-site operations throughout the UK.
We solve problems
From the outset, we take the hard work out of the system pre-configuration and installation process.The expert training that we provide is key to our users getting the maximum benefit and return on investment.Our reliability, after sales and excellent support is what sets us apart!
Solutions for today’s world
Talk to us about Vine, Order and Pay at the table, Click & Collect – safe and efficient contactless ordering and deliveries.
Why Choose Haven Systems
As a privately owned, independent UK business we see our clients as highly valued partners who we work with for the long term. Right from the outset, our approach is highly consultative rather than sales driven, ensuring that we provide the most cost effective systems, services and support for your business.
Request a demo
- We will discuss your EPOS and Payment requirements with you and ensure that we provide a demo tailored to your business needs.
- Software demonstrations may be online, or depending on your requirements, we are happy to visit you.
- Visiting your business premises means that we can also offer expert advice on system layout and implementation.
- Our approach is highly consultative – it’s about what is the best solution for your business.
Your data security is our concern! Our solutions are built from the ground up with your security at the forefront. From independent start-ups through to large scale corporate and public sector networks, our team of experts have a solution for your environment.
We operate hybrid seamlessly, on-premise and on-cloud using Microsoft Azure as our standard platform.
Our payment solutions are PCI DSS approved and we are Cyber Essentials certified.
What People Are Saying
Great Company Highly Recommended. Great Service from installation to technical support the service from Haven System is always first class. At times when we've really needed it, the team has gone above & beyond to deliver for us.
Great Service - Very helpful.
Great software, easy to use and plenty of features. Excellent customer service.
Great company. Highly Recommend.
We purchased a new epos system for our busy pub & B&B. The products and software are excellent and very user friendly, all the staff were super-professional and friendly from the enquiry to the installation. Great follow-up too. Highly recommended.
Over the last 8 years, Haven have always provided us with excellent support and service
Excellent customer service. There’s always someone to help over the phone, even on bank holidays! It amazes me how much they can check and sort online with the EPOS system.
Thoroughly recommend this company, I’m so pleased we chose them.
Frequently Asked Questions
What type of hardware do you offer?
It depends on your requirements but our preferred hardware partner is Aures Technologies. However, we have a range of options and there may be an option to use your own hardware platform.
Is the Haven System Cloud Based?
Our EPOS and Vine platform is a hybrid solution to ensure that we deliver a robust solution with maximum uptime and essential functionality. We use the Microsoft Azure platform to host data where applicable.
Is the EPOS till simple easy to use?
Yes, the system is intuitive and very simple to use. New users are typically up and running and completing transactions in minutes.
Can I use any Payment Provider?
We have EPOS integrations with multiple strategic partners including Payment Gateway services. If you have an existing or preferred UK Merchant Acquirer that you would like to use we will be able to handle the payment process.
Is the solution compatible with IOS and Android operating systems?
As a Microsoft Partner, our Point of Sale software and Management Information Systems require a Windows 10 or Windows Server Operating System. However, our Vine platform is compatible with all the known and widely used browsers.
What is an EPOS System?
EPOS systems are the electronic till devices used to process transactions and capture data at a point of sale.