EPOS and Payment Processing Specialist | Haven Systems Haven Systems in an established software development house specialising in Electronic Point of Sale, Payment Processing and Management Information Systems.


Traditional thermal ticket printing for all types of transport operations including British Rail’s APTIS travel tickets may be issued. Compatibility with multiple hardware options means that we can provide a solution to suit your Ticket Office-based or self-service operation.

Haven Systems EPOS for All Types of Transport
Retail and Smart Ticketing

Retail and Smart Ticketing

Haven Systems functionality includes ticket stock administration and secure inventory control to minimise risk of face value stock.

Both retail and ticket stock is managed from within the single back office application.Ticket Agent Sales are handled via our web based portal that allows you to extend your ticket sales to 3rd parties such as hotel groups, attractions or partner companies. Haven Systems Smart Ticketing solution for Travel Centres is ITSO enabled and fully integrated within the Retail EPOS System.

Travel and Tourist Information Centres 

Point of Sale functionality for Travel Centres, Tourist information Centres and any business with a requirement to sell physical tickets 

  • Single point of sale able to complete ticket and retail transactions. 
  • Dedicated ticket printing. Easily configured for memorabilia ticket sales. 
  • EPOS terminal is a single ‘multi-functional’ device running Windows 10 and capable of running additional applications such as MS Office.  
  • Extending ticketing application development to support multi-channel delivery. 
  • Expanding core services to include smart ticketing. 
  • Sales of existing products such as traditional ticket formats through single system. 
  • Fully integrated with HavenPay for efficient payment processing 

ITSO Enabled Point of Sale

The latest Haven Systems Version 6 EPOS is ‘smart enabled’ incorporating ITSO functionality that is deployed to the ‘front end’ to provide a single sales solution that is fast and efficient. 

Retail items may be sold as additional products within the same transaction as  ITSO smart tickets. 3rd party applications such as web sites, booking systems or Microsoft Office tools including email may be launched from within the EPOS sales screen. 

A single back office and management information system handles both ITSO smart ticket and retail items with great flexibility and ease taking a minimal amount of time to add new products before remotely synchronising with specified EPOS terminals. 

Haven Systems ITSO enabled EPOS is compatible and connects with HOPS system to deliver; 

  • The capability to sell ITSO compatible tickets. 
  • A secure and proven infrastructure to enable retailers to transact ITSO tickets. 
  • Extension of a national retail network to transform the way tickets are purchased and fulfilled. 
  • The removal of the secure element of smart ticketing (ISAM*) from the target device and support this in the Cloud (extension of Part 11 of the ITSO Specification). 


What People Are Saying

Great Company Highly Recommended. Great Service from installation to technical support the service from Haven System is always first class. At times when we've really needed it, the team has gone above & beyond to deliver for us.

Ruskin Leisure

Excellent EPOS. My original concern was that they were such good value: what’s the catch?No catch. A brilliant Epos system that copes with our diverse and very busy venue. Excellent real time support should you need it. I couldn’t recommend them any more highly.
Rachel Graham

Great Service - Very helpful.

Heather - Universal Square

Great software, easy to use and plenty of features. Excellent customer service.

Ashley Frederick

Great company. Highly Recommend.

We purchased a new epos system for our busy pub & B&B. The products and software are excellent and very user friendly, all the staff were super-professional and friendly from the enquiry to the installation. Great follow-up too. Highly recommended.

Mallika Tucker

Over the last 8 years, Haven have always provided us with excellent support and service

A Pub group - Cheshire

Excellent customer service. There’s always someone to help over the phone, even on bank holidays! It amazes me how much they can check and sort online with the EPOS system.

Thoroughly recommend this company, I’m so pleased we chose them.

Wheelbirks Parlour