Cloud Tickets
Seamless online tickets sales, fully integrated with admissions and front of house point of sale software.
Our Cloud Ticketing & Admissions System
Integration with web bookings completes the process. Web pages are branded to match your existing web identity so that your visitors have a seamless journey as they visit and book tickets via your web site. Bookings made via the web or via a telephone ‘Hotline’ are synchronized with ‘Walk ups’ in a logical process to optimize overall bookings.
eTickets
Admissions
EPOS Integrated
Memberships & Direct Debits
Customer data management
Cloud Ticketing
Branded to your own image and identity. Your guests are seamlessly walked through the buying process, step by step. Once the order is placed and the payment processed, an e-ticket is delivered via email containing details of the purchase, the event and associated terms and conditions. Our Cloud Ticket portal is a component of and is fully integrated with EPOS, hence walk-up admissions can be handled at the museum front desk simultaneously with the web portal. If admission or ticket numbers are restricted, a maximum capacity is simply applied.
Admissions
A smooth admission process enhances your guests’ experience and naturally leads to a higher repeat visitor ratio.
Admissions to your park or attraction are an integral part of our EPOS for Tourism solution. Walk Ups, Telephone Hot Line and Web Bookings are all available options to ensure that your guests enjoy a simple to use and simple to book process. Data capture and the ability to process Gift Aid at the front of house supported by on demand reports are key components of the module. Facilities and Activities are controlled from the Back Office application with great flexibility to manage the Bookings Database.
Online admission slots can be tailored to, for example, AM or PM slots or timed admissions with a maximum capacity to ensure that social distancing and compliance with restrictions are adhered to.
Scanning the unique barcode displayed on each ticket or Print@Home ticket is typically managed at the ticket office or read via the access control barrier. Using mobile devices with scanning capability at peak periods helps to reduce queuing times and improve overall visitor experience.
Memberships
Our solution includes a fully integrated membership database. Talk to us about year round revenue building with multiple membership options and direct debit processing.
Improving Customer Relationship Management
The customer database sits at the heart of the solution. At the front of house, the EPOS till may be configured to capture customer details at every transaction or by specific product. This will be linked to postcode search to speed up the data capture and transaction process. Walk up admissions would also be captured at the front desk and through the online process, customer details will be captured from retail and ticket transactions. Using standard reports, data extracts and analytics with the ability to export reports in various formats provides the opportunity to segment the data in the most beneficial way to grow sales.
Increase the confidence of your front of house customer-facing staff
The system is intuitive and simple to navigate. Using a single system for retail EPOS as well as Cloud Tickets and admissions with a central management information system makes the whole process streamline. As well as a simple to use yet robust system, we are committed to providing the highest level of technical support and training which has proven to be second to none in terms of instilling confidence with all of our existing clients.
We are proud to be members of the National Farm Attractions Network
Making systems Covid secure – cloud ticketing
Using Cloud Tickets to manage admission slots and capacity levels to achieve a safe and secure environment for your visitors.
Implementing an online ticketing system allows you to control admissions. With live admission reports, you can make instant decisions, share updates and news on social media in the most efficient way for your business.
With full EPOS integration, we aim to help you make the sales and admissions processes as seamless as possible while enhancing your customer experience to encourage repeat visitors or even membership uptake.
To find out more call us on 01646 601 992.
Ticketing system software
With the right cloud ticketing and admissions software for your business, you will be able to:
- Create time-specific/limited deals, offers, and discount codes to encourage sales.
- Update social media and marketing information with real-time figures on how many tickets or admission slots you have remaining.
- Scan tickets admissions cross-referencing them against digital reports.
- Provide live reporting to management teams on request.
- Provide clear and transparent information.
To upgrade your systems, contact Haven Systems to find out more.
Benefits of Cloud Ticketing
Online event ticketing platforms are becoming increasingly popular as we move to a more mobile way of living and operating. We also live in a world where contactless and paperless systems are now much more acceptable and indeed preferred.
Investing in a cloud ticket system means you are investing in a conceptual approach to online event bookings. An approach that allows you to collect and analyse a large volume of data about your customers, as well as collecting financial information from the bookings so you can make the most informed business decisions.
Using e-ticketing technology, your customers can also plan events and trips according to their needs.
You can now integrate systems smoothly through one cloud ticketing system coordinated by your management departments/teams.
Other benefits include:
- Increase capacity quickly and easily
- Attract more customers
- Improve the online customer experience
- Increase sales and revenue
- Reduce emissions
- Introduce advanced information and communication technology into your business.
Through integration with payment systems, you can ensure the best performance and host the most up-to-date technological solutions around.
To find out the best and most suitable ticket software for you and your business, speak to one of our Haven System professional team members today on 01646 601 992; we’d be happy to help.
Ticketing system software
With the right cloud ticketing and admissions software for your business, you will be able to:
- Create time-specific/limited deals, offers, and discount codes to encourage sales.
- Update social media and marketing information with real-time figures on how many tickets or admission slots you have remaining.
- Scan tickets admissions cross-referencing them against digital reports.
- Provide live reporting to management teams on request.
- Provide clear and transparent information.
To upgrade your systems, contact Haven Systems to find out more.
Why Haven Systems?
Our teams are professionals with a vast amount of experience in your market sector.
We understand what businesses want and need when it comes to e-ticketing, developing platforms that help meet various needs.
Find out more – get in touch with a member of our team, and we’ll talk you through exactly how the cloud ticketing solution can work for you.
Discuss what you’re looking for in a ticketing software solution, and we’ll take care of the rest.
What Cloud ticketing can offer you:
- The software can be customised, creating bespoke platforms.
- The customer interface can be branded to match your company’s visuals, keeping your customer journey a smooth one.
- You can choose and match up with a range of features and integrations.
- You can quickly implement any additional functionality as and when required.
- Businesses don’t have to start from scratch or with no system, as integration with existing systems is achievable.
- You can create a consistent messaging framework.
- Cloud ticketing software gives you complete control of your ticketing processes, so you have full control of the buying experience from start to finish.
- Providing you with the highest levels of customer service, customers can start and end their journey without the need to leave your website.
At Haven Systems, our process is fully transparent – you know exactly what you’re getting when you choose our ticketing system by Haven Systems.
Cloud admission tickets
Supporting your web bookings with full integration, you can offer your customers a complete online process.
You also have the option to brand and customise your web pages to fit with your company vision and your current online presence so that visitors to your site have a seamless journey as they visit and book cloud tickets via your website.
Any bookings made through your website or via a Hot Line for example, can be synchronised with any `walk-ins` logically, helping you optimise your overall bookings process, keeping you in control of your numbers, and finances, and more.
Call us or send us further information to see how we can support you with cloud ticketing integration.
TESTIMONIALS
What People Are Saying
Great Company Highly Recommended. Great Service from installation to technical support the service from Haven System is always first class. At times when we've really needed it, the team has gone above & beyond to deliver for us.
Great Service - Very helpful.
Great software, easy to use and plenty of features. Excellent customer service.
Great company. Highly Recommend.
We purchased a new epos system for our busy pub & B&B. The products and software are excellent and very user friendly, all the staff were super-professional and friendly from the enquiry to the installation. Great follow-up too. Highly recommended.
Over the last 8 years, Haven have always provided us with excellent support and service
Excellent customer service. There’s always someone to help over the phone, even on bank holidays! It amazes me how much they can check and sort online with the EPOS system.
Thoroughly recommend this company, I’m so pleased we chose them.