Technical Support
Our in-house team provide unrivalled after sales and technical support
Haven System Support
We provide unrivalled support after sales and technical support.
Our helpdesk is housed internally at our UK head office and managed by a team of expert engineers with a wealth of experience of EPOS Systems, payment devices and our complete suite of software.
Technical support is provided 7 days per week and includes both remote support as well as on-site hardware support when required.
Inhouse helpdesk
Internal software developers
Specialist support engineers
Expert training
Support SLA guarantee
TESTIMONIALS
What People Are Saying
Great Company Highly Recommended. Great Service from installation to technical support the service from Haven System is always first class. At times when we've really needed it, the team has gone above & beyond to deliver for us.
Great Service - Very helpful.
Haven Systems provide a fantastic service, they are always on hand with support when things need to be updated. They have made our customer service 100 times more efficient for when we get really busy which makes everything so much easier for everyone.
Great company. Highly Recommend.
We purchased a new epos system for our busy pub & B&B. The products and software are excellent and very user friendly, all the staff were super-professional and friendly from the enquiry to the installation. Great follow-up too. Highly recommended.
Over the last 8 years, Haven have always provided us with excellent support and service
Excellent customer service. There’s always someone to help over the phone, even on bank holidays! It amazes me how much they can check and sort online with the EPOS system.
Thoroughly recommend this company, I’m so pleased we chose them.