EPOS and Payment Processing Specialist | Haven Systems Haven Systems in an established software development house specialising in Electronic Point of Sale, Payment Processing and Management Information Systems.

Case Study: The Larder, Pembrokeshire

Running a venue that offers so much, fantastic food and drink alongside live music events, can be a great challenge. The Larder needed an EPOS system with integrated payments that could easily handle the different types of service. From table service during the day, to high-volume wet sales at peak times during live music events, payment processing needed to be fast and efficient.

The Larder is a relaxed bar and restaurant serving great food and drinks, becoming more up-tempo with the addition of live music events and bingo nights in the evening. The Larder has grown significantly in popularity since Jess and Naomi, otherwise known as The Larder Girls, launched the concept in May 2022.

Haven Systems pre-configured and installed our hospitality EPOS solution complete with fully PCI compliant, P2PE encrypted Chip & PIN devices. Core hospitality functionality includes, for example, table and account management, with food orders being printed directly to the kitchen. It is simple to create and manage menu sets from the back-office system so that sales screen layouts are created to suit the change in trading tempo.

Since adopting the new EPOS system, Jess and Naomi have been able to focus their attention on the Larder brand and providing high quality food, drink and entertainment, safe in the knowledge that they have a robust payment system complete with back office and sales analytics.

“Haven systems provide a fantastic service they are always on hand with support when things need to be updated they have made our customer service 100 times more efficient for when we get really busy which makes everything so much easier for everyone”

Haven Systems provide secure EPOS, ticketing and payment systems that help businesses to reduce costs, increase profitability and improve customer satisfaction. Our systems are used by public and private sector clients who operate small, single site outlets through to multi-site operations throughout the UK.